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How do I cancel an American Airlines flight? What is the procedure: All you need to know

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American Airlines Cancellation Policy Overview:

American Airlines Cancellation Policy: When you book a reservation on American Airlines, you are entitled to a refund if your fare permits cancellations without penalty. If you cancel a reservation and you are not eligible for a refund, you can use the price of your ticket toward a new reservation within 13 months of the cancellation. You will need to pay any additional difference in the ticket price at the time you book your new flight.

It can be difficult to comb through terms and conditions to understand AA Cancellation policies. Here’s a summary of the main points of the American Airlines flight cancellation policy:

  • All cancellations on American apply only to purchases made directly with American Airlines. If you bought your ticket from a travel agent or website, you must contact the agency directly.
  • All flights may be canceled for a full refund within 24 hours of purchase when booked at least two days before departure.
  • If you purchase a refundable ticket, you are eligible to cancel your flight for a full refund by requesting a refund online or by contacting reservations.
  • If you purchase a nonrefundable ticket, you aren’t eligible for a refund after the 24 hour grace period. However, if you cancel a flight before departure, you can apply the unused value of eligible fares toward a future trip, so long as the new flight takes place within one year of the original ticket issue date.
  • For new travel booked by March 31, 2021, American is extending the change fee waiver for all flights, including basic economy fares and AAdvantage award tickets.
  • Currently, you are allowed to make changes to your trip once only, and although the change fees will be waived, you may still owe any difference in ticket price. But if your new flight is less expensive than the value of your original ticket, American will issue you a travel credit for the difference.
  • Note that the flight cancellation policy for American Airlines depends on the type of fare you booked and when you booked it.

What to do if American Airlines Cancel my Flight?

How to cancel an American Airlines flight and get a refund: Readers should know by now that anytime an airline cancels their flight, they are entitled to a refund. But, what’s the real method of getting your American Airlines money back?

It’s a little convoluted, sadly. You won’t immediately get a refund until you cancel your flight within 24 hours of your booking.

Instead, if your flight is cancelled or greatly delayed, you’re going to need to take these procedures. Next, you need to cancel your flight so that you do not have a confirmed seat on the aircraft anymore.

You can do it either by calling American or on the AA website by pressing the ‘Cancel ride’ button.

Then, you need to complete a form for an online refund submission. The first thing you’ll see on this page is a welcome banner that literally shows you that you don’t need to be there.

Your ticket number (which can be found in your confirmation email) and your last name must be entered there. Your itinerary details will then be filled out and you will be asked about the explanation for your refund (schedule change or involuntary flight cancellation work). This is where America gets sly, though. Instead of a refund, you would definitely be asked to pick a voucher. I’d consider a refund because you’re certainly going to fly with AA in the future.

Once you choose that you prefer to return your money, you can complete the refund request and send it.

Usually, refunds are processed within seven business days, but the high number of cancellations associated with coronavirus has slowed down the recovery times. Using your ticket number, you will still verify the status of your refund.

American Airlines 24 hour Cancellation

American Airlines 24-hour cancellation policy applies to all kinds of air tickets promoted by the airlines. In addition, you can get a full refund of the purchased flight booking if you cancel within 24 hours from the date of booking. This rule is also applicable for American Airlines Basic Economy fares now. Any refund generated while canceling an American Airline flight takes 7-10 business days to get back into the account

You are eligible to cancel a ticket and claim a full refund if:

  • You purchase a ticket at least 2 days before travelling and cancel it within 24 hours.
  • American Airlines cancels your flight.
  • The timing of your flight changes by 61 minutes or more and you had booked well in advance.
  • A schedule change results in an overall delay of at least 4 hours.
  • Your nonstop flight is rebooked to an itinerary with a flight connection.
  • Your ticket is refundable.
  • A close family member/co-passenger is critically ill or dies.
  • You receive a sudden military deployment order.
  • You’re an American Executive Platinum member holding an award ticket.
  • An emergency situation that impacts your travel—but solely at American Airlines’ discretion.
  • American Airlines 24-Hour Cancellation
  • According to American Airlines’ 24-hour cancellation policy, if you purchase a ticket at least 2 days before departure but cancel it within 24 hours, you are entitled to a full refund. The 24-hour cancellation window holds good for all types of tickets, including Basic Economy, but does not apply to group reservations.
  • You will be issued a full refund minus service charges and non-refundable taxes (if any).
  • If you purchased your ticket from a travel agency or another source, contact them directly for a refund.

Changing or canceling paid American Airlines tickets

If your ticket isn’t covered by a travel waiver but you still need to change or cancel it, you have a couple of options. Most American Airlines tickets can be changed or canceled for a fee. The only types of tickets that typically can’t be adjusted are basic economy tickets; however, even these tickets can be changed or canceled under specific circumstances — which we’ll cover below.

If you don’t have a special situation that would allow you to avoid these fees, here’s a chart showing what you’d need to pay to change or cancel your American Airlines flight:

Basic Economy Ticket

American Airlines will not allow you to cancel a basic economy ticket unless it is canceled within 24 hours from the time it was purchased. However, there are some circumstances where you can cancel and request a refund: if American changes your flight schedule by 4 hours or more, if you have military orders, or (very morbidly) if you or your traveling companion dies.

Non-Refundable Ticket

For domestic flights, American charges a $200 cancellation fee on paid fares, and up to $750 for international flights depending on the fare class.

After you pay the cancellation fee, you can apply the unused value of your American Airlines ticket toward a future trip as long as your new trip begins no later than 1 year from the ticket’s original issue date, and you canceled the original ticket before the departure of the first flight.

Refundable Ticket

If you’ve purchased a refundable ticket, cancellations can be made any time before the departure of your flight and the refund will be issued to your original credit card within 7 days (it should appear on your statement in 1 to 2 billing cycles).

Award Ticket

American recently announced changes to how it will handle award ticket changes and cancellations after June 1. Starting June 1, award tickets are eligible for free changes and cancellations until 60 days out from the date of travel. If you want to change within 60 days of departure, you’re subject to the following fee structure:

Elite status tier
Executive Platinum:
60 days or more – $0
Between 7 and 59 days – $0
Less than 7 days – $0
Platinum Pro:
60 days or more – $0
Between 7 and 59 days – $50
Less than 7 days – $75
60 days or more – $0
Between 7 and 59 days – $75
Less than 7 days – $100
60 days or more – $0
Between 7 and 59 days – $100
Less than 7 days – $125
Regular member:
60 days or more – $0
Between 7 and 59 days – $125
Less than 7 days – $150

How do you change or cancel your American Airlines flight?

 When you cancel your ticket, American Airlines will not grant a complete refund. Instead, a travel voucher that you will use for a potential American flight will normally be issued to you. This voucher will be for the full amount of your cancelled fare without the cancellation charge applicable. For starters, if you cancel a $500 domestic ticket, you’re going to get a $300 voucher, because of the $500 domestic ticket There will be a $200 cancellation charge deducted from your voucher.

Just be mindful that you must cancel your ticket (under usual circumstances) prior to the departure of the flight and, if you use the remaining balance of the voucher on a new ticket, you must commence your trip no more than 12 months from the date of your original booking.

This does not refer to refundable tickets, which may be cancelled in the initial mode of payment with a complete refund.

How much does it cost to cancel an American Airlines flight?

American Airlines Cancellation fee: American charges a whopping $200 change or cancellation fee on most paid fares (excluding full-fare refundable tickets) for domestic flights. This climbs as high as $750 per passenger for international flights. Same-day charges start at $75 for domestic and short-haul international flights in economy class. However, these same-day fees are waived for business and first-class passengers on paid fares as well as Executive Platinum and Platinum Pro travelers.

How to Cancel American Airlines Flight

You can cancel your American Airlines flight:

Once you decide to change or cancel your American Airlines flight, your best bet is to start on (if you purchased the ticket directly from American). Follow these steps:

Log in to your AAdvantage account.

  • Navigate to the Your trips / Check in tab in the middle of the homepage.
  • Click View/Change next to the trip you want to adjust.
  • Click Change trip or Cancel trip at the top.
  • Follow the on-screen prompts.
  • If you do cancel a paid ticket, be sure to save the email you receive with the six-digit record locator and 13-digit ticket number. These items are required when you go to rebook your trip using whatever funds are left.

If you’re unable to access your reservation online, you’ll need to call American Airlines Reservations and inquire about your options for changing or canceling your ticket.

How to Make Changes to Flights with American Airlines

STEP 1: Call American Airlines at 800-433-730 or +1-833-AMERICANAIRLINES-0869 to change your reservation with a representative over the phone. A change fee applies. Your new flight’s scheduled departure must be within one to 12 hours of the time you call.

STEP 2: Use a self-service kiosk to change your flight if you are already at the airport. Swipe a credit card or personal identification, such as your passport, to activate the kiosk and locate your reservation. Follow the on-screen instructions to change to a different flight if one is available. A change fee applies, which you can pay via credit card directly at the kiosk. Print a new boarding pass from the machine.

STEP 3: Speak with any American Airlines representative at an airport counter if you are already at the airport. She can give you a list of options for flights to your destination leaving within the next 12 hours. A change fee applies, which you can pay directly to the representative. Ask for a new boarding pass if she does not offer you one.

Changing or canceling fares reserved with points for credit cards

The same cancellation costs mentioned earlier apply to American tickets booked via sites such as the Chase Ultimate Rewards Travel Platform or Amex Travel. Although fares protected by a travel voucher will also have these costs forgiven, on the American website, you normally can’t cancel or change your tickets. You ought to call the bank directly instead.

That being said, Chase recently began allowing travelers to cancel tickets booked via an online form through the Ultimate Rewards Travel Platform. It will take a few days to process this form, though, and it is currently limited to flights leaving in the next eight to 14 days. You have to call Chase to process the cancellation if your flight departs outside this time.

At the time of writing this article, Amex Travel does not provide online cancellation of flights, so you will need to call to process the cancellation.

For more details, check out our full guide to canceling tickets booked with credit card points.

Changing or canceling reward tickets for American Airlines

American Airlines is waiving award redeposit and change charges for trips booked by May 31 for travel to Sep. 30 owing to the global coronavirus epidemic. It is an outstanding advantage for those who wish to Because of confusion about commuting through the epidemic, to change tickets.

Although you normally call to get your miles restored for cancelled award tickets, for those award tickets that are protected by this travel exclusion, American is now instantly reinstating miles. This includes award tickets reserved on the U.S. edition of the website of American Airlines that are entirely run by a single customer by American Airlines or American Eagle.

You must contact American to seek mileage reinstatement for a cancelled award ticket if your itinerary does not follow these criteria.

How can you avoid change and cancellation fees on American?

Within 24 hours of booking

The U.S. Department of Transportation requires airlines to offer a 24-hour window for customers to change their minds. Some do this through a complimentary hold, but American allows you to cancel a ticket for a full refund within 24 hours of booking (as long as you make the initial purchase at least two days prior to departure). This applies to all tickets except those booked as part of a group block.

Flight cancellations

There are times when an airline outright cancels your flight. This could be far in advance due to decreased demand or changes to a carrier’s route network, but it also could happen due to weather or other last-minute factors. If American cancels a flight on which you have a non-refundable ticket, the airline should try to rebook you on alternate flights (at no charge).

Status to Elite

As noted earlier, members of American Executive Platinum are eligible for all award tickets booked from their accounts for fee-free modifications and cancellations. And this does not cover paying fares, It’s also a terrific benefit of top-tier status.

Schedule changes: Modifications of the timetable

If you book a ticket far in advance, in the months leading up to the departure, American may adjust its schedule. An adjustment of 61 minutes or more per carrier’s website will encourage you to offer a refund of your original payment form, and this could also allow you to pick alternative flights if you do not have the current schedule working for you. Even smaller improvements, though, could encourage you to change your ticket for free if, for example, you end up with a too-short (or illegal) connection.

It’s worth calling to see what your choices are for adjusting or canceling your ticket if your flight has undergone a major scheduling adjustment.

Special circumstances

There are a couple of special situations that would result in waived change or cancellation fees on American flights. If you receive an unexpected military deployment or a change in orders, you’re likely eligible for a refund of your entire flight.

Unique cases

There are a few exceptional conditions that would lead to waived alteration or termination penalties on American airlines. You will typically be entitled to a refund on the whole flight if you get an unwelcome military assignment or a change in command. If you or your traveling partner pass away prior to departure, the same applies. Notice that all of these cases need evidence to justify them.

Finally, even though all of the aforementioned waivers are not covered by the particular justification for canceling, it doesn’t hurt to call and argue your case. When it comes to payments like this, American phone agents have at least some discretion, so there’s no There’s harm in asking.

How to Rebook a Canceled Flight on American Airlines?

When you cancel a flight booking on American Airlines, you can rebook it later by going to its website. And if you are thinking about, how do I rebook a cancelled flight American Airlines, the procedure of rebooking on American Airlines is quite simple and you can do that by following the steps mentioned below:

  • First and foremost, you need to go to the website of American Airlines.
  • Once you open the homepage, you need to choose the My Trips section.
  • Next, you are required to enter the first name, last name, and booking reference
  • Once you enter the details, you have to click the Find Reservation option.
  • In this way, you can see the Manage Booking page. There you can find the rebook option, click on it.
  • After that, you are required to enter the destinations for departure and arrival.
  • Also, provide the dates on which you want to travel with American Airlines flight reservations.
  • Further, enter the number of passengers and find flight availability.
  • Once you choose a flight, you can proceed to the passenger detail page, provide the information.
  • Lastly, on the payment page, if required, you need to complete the payment to purchase a ticket.

This is how you can rebook your flight ticket on American Airlines without seeing any hassle. And if you face any problem, contact the customer service team.

What is the procedure for cancellation of flight bookings on American Airlines?

Canceling your reservation with American Airlines depends upon the type of ticket you purchased, according to the airline’s official website. This major carrier offers electronic as well as paper tickets in different flight classes, including first-class and coach, and unless you bought a paper ticket, you usually can change or cancel your reservation online. Some itineraries, especially paper ticket-issued, might require a call or a visit to an agent.

Time Frames

You have one year if you cancel your itinerary and want to use the credit toward a different flight, according to the American Airlines website. If you’re eligible for a refund, expect to wait seven to 20 business days to receive it. Refund customer service representatives can be reached by phone from 8:30 a.m. to 12:30 p.m. and 1:30 to 4:30 p.m. CST Monday through Friday.

Potential Costs

If you cancel or change your itinerary less than three hours before your scheduled flight, you will lose the entire ticket value, according to American Airlines. The same rule applies to non-refundable tickets. As of 2010, you can change most tickets and cancel refundable tickets online for free, but if you booked your itinerary through a third party, such as a travel website, you might have to pay change or cancellation fees as determined by that company.


Non-refundable tickets might be refunded if the passenger proves an extenuating circumstance unexpectedly altered his plans, according to the American Airlines website. The death of an immediate family member is usually the only allowable reason, although serious illnesses might be accepted for refunds on international itineraries.


If you purchased paper tickets, you might have to mail them in to receive a refund, according to the American Airlines website. You can usually go online to change or cancel domestic electronic tickets purchased directly from American Airlines. If you used a travel agent or travel booking website, you must contact that source to cancel or change your itinerary. Some travel booking websites and travel agents have non-refundable or non-changeable provisions.

Expert Insight

If you think your flight plans might change, buy a refundable ticket or purchase travel protection insurance, according to the American Airlines website. If airline personnel change or cancels your planned flight due to unforeseen circumstances, they will first try to place you on another flight. If they don’t succeed, you will receive a refund, even for a non-refundable itinerary.

For more information, in the U.S., please contact American Airlines or American Eagle at 800-433-7300. If assistance is needed in Spanish, you may dial 800-433-730 or +1-833-AMERICANAIRLINES-0869. If you have a hearing or speech impairment, you may contact American Airlines or American Eagle at 833-584-0869.

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