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How to cancel an Aeromexico flight Ticket Booking & Reservations?

AeroMexico cancellation policy is designed to provide endless benefits for travelers. Aside from the 24-hour window that is given in most cases, passengers are also able to reroute their flights free of charge.

Nobody wants to cancel their trip, but some situations are beyond your control. If you’re looking for ways to cancel an Aeromexico flight, this guide will help you understand the cancellation policy and thus cancel your trip without hurting your pocket.

Table of Contents

Aeromexico cancellation policy: Reasons

Aeromexico airline does not charge a cancellation fee if the passenger cancels their flight for the following reasons:

  • If the passenger has health problems.
  • Loss of a close relative.
  • Judicial act.
  • Military orders.
  • Government statement.
  • Deprivation of valid travel documents.
  • The legality of the expiration of the passport or visa.

According to Aeromexico’s Cancellation Policy, the airline offers a 24-hour window in which the customer can make changes or cancel their ticket without paying cancellation fees.

If you bought your Aeromexico flight through a third-party reservation system, you are not eligible for a refund. The only way to get a refund is if you purchased your ticket directly from Aeromexico.

After the risk-free period expires, all ticket types are considered non-refundable with the exception of Flex and Premier tickets.

Flexible Fare and Premier Fare Passengers do not pay any cancellation fees.

According to AeroMexico’s cancellation policy, passengers on basic tickets, classic tickets, AM tickets and comfort tickets are not eligible for refunds.

An airline may charge a “no-show fee” if you do not board the flight at the scheduled time. A no-show fee is charged when you don’t cancel your ticket within a certain amount of time before departure.

Aeromexico cancellation policy 24/7

Aeromexico Airlines may cancel its scheduled flights under Aeromexico’s 24/7 Cancellation Policy to cancel scheduled flights with Aeromexico Airlines. According to Aeromexico’s policy, passengers may receive cancellation of tickets for scheduled flights.

Aeromexico cancellation fee:

  • Basic tariff: Non-refundable
  • Classic tariff: Non-refundable tariff AM +: Non-refundable
  • Comfort tariff: Non-refundable
  • Flexible tariff: Free Premium tariff: Free

Cancellation Fee: 

National U.S. & Canada Central America & Caribbean Europe South America Asia
Basic Non-refundable Non-refundable Non-refundable Non-refundable Non-refundable Non-refundable
Classic $25 Fare dependent Non-refundable Non-refundable Non-refundable Non-refundable
Flexible Free Refundable
Comfort Non-refundable Non-refundable Non-refundable Non-refundable
AM+ $25 Non-refundable Non-refundable Non-refundable Non-refundable Non-refundable
Premier Free Fare dependent Refundable Refundable Refundable Refundable

Change Fee:

National U.S. & Canada Central America & Caribbean Europe South America Asia
Basic Non-refundable Non-refundable Non-refundable Non-refundable Non-refundable Non-refundable
Classic $30 First change free First change free First change free First change free First change free
Flexible Free Unlimited changes free
Comfort First change free First change free First change free First change free
AM+ $30 First change free First change free First change free First change free First change free
Premier Free Unlimited changes free Unlimited changes cost-free for fare classes J and CFirst change cost-free for fare classes I and D Unlimited changes free Unlimited changes free Unlimited changes free

Aeromexico Refund Policy

According to Aeromexico’s Refund Policy, passengers can receive online refunds after canceling scheduled flights. To receive a refund for canceled flights, passengers must complete an online refund form. The methods of applying for a refund in case of cancellation of tickets are indicated here:

After visiting the official Aeromexico Airlines website, passengers should click on the booking option. When booking, they must click on the online refund option to take advantage of the online refund for canceled flights. Travelers are required to enter the booking ID along with their last name. In addition, passengers need to click on the ticket that they wish to cancel.

Passengers can then apply for a refund on the canceled ticket. After filling in all the data, passengers will be refunded the payment for tickets for the scheduled flight.

How to cancel an Aeromexico flight:

his is how you can cancel Aeromexico flights scheduled with Aeromexico Airlines using the methods listed here:

Passengers need to log in to the Aeromexico website. In the booking section, passengers must enter their booking ID and last name as well as cancel the flight tickets on the cancellation ticket option.

How do I get a refund from Aeromexico?

Applying for a refund for a flight after a flight is canceled and following excessive flight cancellation policies can sometimes be annoying. One of the biggest benefits of applying for a flight refund with Aeromexico Airlines is that you can cancel your reservations and apply for a refund without any hindrance.

Methods for refunds for flights to Aeromexico

If you would like to apply for a refund for your flight to Aeromexico, you can use the refund policy and then follow the instructions in the instructions to receive a refund from Aeromexico. You should be aware that for each airline there are different types of formalities that need to be completed in order to apply for a refund for an Aeromexico flight for different countries.

You can also call Aeromexico’s phone number and then apply for a refund by providing travel information to the airline’s support team.

How do I contact Aeromexico by phone?

If you have any questions or queries, please contact the Aeromexico Call Center at +52 (55) 5133 4000 or 1-888-588-2434.

How to cancel a flight on Aeromexico?

At times, we all struggle to cancel our existing reservations as we run from pillar to post to make it happen. We waste a lot of time understanding the exact cancellation policies concerned with any airline. In addition, most of us didn’t know how to navigate an airline website to initiate a cancellation on any existing booking. If you want to understand how to cancel a booked ticket with Aeromexico, follow the below-mentioned steps.

Access to cancel Aeromexico flight online :

  • · Navigate to the ‘Manage your booking’ section on the main page.
  • · It will take you to the ‘My Travel’ page where you will need to fill the details in the required field.
  • · Enter six-digit booking reference generated from the existing Aeromexico booking along with the last name of the passenger.
  • · Click on the ‘Find Booking’ button to continue.
  • · Make sure that the details you entered matches with your existing Aeromexico booking.
  • · After selecting your booking, you can simply cancel Aeromexico flight online.

Going through the above-mentioned steps makes you cancel the Aeromexico booking very easily. Depending upon the Aeromexicofare you have purchased, it may or may not be eligible for a refund.

Aeromexico 24 Hour Cancellation Policy

According to the Aeromexico cancellation policy, any flyer around the world has the option for canceling its reservation within four hours, in order to claim the full refund. The refund also includes the government taxes which were levied while you purchased your ticket. Post 4 hours period, the Aeromexico cancellation fee would be applied according to the type of airfare purchased. The refund for Aeromexico canceled flights is applicable on unused tickets only.

In addition, for the flights to and from the United States, all the passengers are entitled to a refund under Aeromexico 24-hour cancellation policy. Flyers, also, have to make sure that their travel arrangement has to fall beyond seven days, from the date of purchase, in order to be eligible for 100 percent refund. Any eligible refund would be processed back to the original mode of payment in 7-10 business days.

Cancel Aeromexico booking as the Fare Types

Besides Aeromexico 24-hour cancellation policy, there are fare types that offer Aeromexico cancel flight refund for the whole ticket amount. They are also termed as refundable fares and their price usually remains higher than the non-refundable ones. We have compiled a list of types of fares for you that help you understand the type of fares you can go through in order to make your travel plans as dynamic as possible.

  • · Aeromexico LowFare (economy class) — Only eligible for 100 per cent refund under Aeromexico 24-hour cancellation policy and date of travel has to fall seven or more days from the date of purchase. Beyond 24 hours, fully non-refundable.
  • · Aeromexico LowFare Plus (economy class) — Only eligible for Aeromexico 24 hour cancellation, as above, for a full refund. Beyond 24 hours, fully non-refundable. It comes with added benefits of complimentary checked bags, onboard meals and seat selection.
  • · Aeromexico FlexFare (economy class) — An option to cancel Aeromexico flight under 24 hours stretches to cancel within 2 hours prior to departure and the flyers would still be eligible for a full refund on a fully unused ticket. It allows two checked bags for free on all domestic and international long haul flights.
  • · Aeromexico Premium (business class) — In the business class segment, it will only allow you to cancel the Aeromexico flight 24 hours and seven days prior to the date of booking. Beyond 24 hours, the fare goes totally non-refundable.
  • · Aeromexico PremiumFlex (business class) — Passengers would be entitled to get a full refund if they cancel at least two hours prior to the departure. It also allows rescheduling your flight at zero cost.

Aeromexico Flight Cancelled Compensation, Protection, Fees & Refund

Travel plans can go as uncertain as we couldn’t imagine it to be. These uncertainties at times occur from the airlines’ end. There may be an Aeromexico cancellation due to severe weather disruptions, technical breakdown, state emergency, etc. In this article, we have covered what kind of compensation any Aeromexico flyer would be eligible for when this sudden cancellation prompts from the airline’s end.

Aeromexico Flights got Cancelled

If Aeromexico cancels your flight, you can choose from any one option from the following :

Rebook – If Aeromexico flight cancellations occur from the airlines’ end, then you can reschedule to the next available flight. You can also choose to change your travel to any later date within a year from the date of cancellation. The Aeromexico cancellation fee would not be applicable in this case. In addition, if you reschedule your Aeromexico booking to the following day, all the flyers would be entitled to free accommodation and airport transfers.

Refund – In such cases, if you prefer not to fly with the airline, you can simply go for an Aeromexico cancellation refund. Aeromexicoline returns the full fare of the unused ticket, including any onward flights and your return journey.

Aeromexico Flights got Delayed

Flight delays could happen due to several reasons. It could be a technical breakdown, weather disruptions or sometimes high traffic at the airport. In such cases, always check the flight status before initiating any voluntary cancellation. Usually, in such cases, flyers would always get entitled to an Aeromexico cancellation policy waiver where they are not required to pay any fee against their booking cancellation. Depending upon the length of delay that occurred on your Aeromexico flight, you can go for the following option.

Delay for 2 hours or more

If the flight has been delayed for two hours or more, and if you prefer not to wait, Aeromexico allows you to reschedule your flight to a later one, provided the rebook has to be for the same destination.

Delay for 5 hours or more

If the flight has been delayed for 5 or more hours, and if you don’t prefer to wait for the next available flight, you can simply cancel your flight and avail a full refund of the ticket fare. No Aeromexico cancellation fee would be applicable in such circumstances.

Aeromexico Cancellation Protection

Paying just 15 USD extra on your Aeromexico flight booking helps you get the full ticket refund if you’re unable to travel due to illness, death in a family, critical illness, or any family emergency. Aeromexico cancellation protection includes the following features :

  • · If one passenger is affected by the group travel, then the Aeromexico flight cancellation claim covers all the passengers listed in the group.
  • · You can cancel at least 30 minutes prior to your departure.
  • · Aeromexico Cancellation Protection can be added while booking a flight online or over the phone. Hence, it can’t be ordered on any existing Aeromexico flight.
  • · In case of acute illness, Aeromexico seeks an original medical certificate for all refund requests.
  • · Aeromexico Cancellation Protection cost would be non-refundable.

Aeromexico cancellation policy – Frequently asked questions (FAQ)

Can I cancel my flight with Aeromexico for a full refund anytime?

Yes, you can! Provided that you have purchased Aeromexico FlexFare in economy class or Aeromexico PremiumFlex in business class. These two fare types, as per the class of service, will allow free cancellation within two hours prior to your departure for a full refund.

Can I Cancel an Aeromexico flight online?

Absolutely! Here are the following steps to initiate Aeromexico flight cancellation:

  1. Visit Aeromexico official website www.Aeromexicoair.com
  2. Navigate to the ‘Manage your booking’ section on the main page.
  3. It will take you to the ‘My Travel’ page where you will need to fill the details in the required field.
  4. Enter six-digit booking reference generated from the existing Aeromexico booking along with the last name of the passenger.
  5. Click on the ‘Find Booking’ button to continue.
  6. Make sure that the details you entered matches with your existing Aeromexico booking.
  7. After selecting your booking, you can simply cancel Aeromexico flight online.

How do I cancel a flight with Aeromexico due to any delays?

Depending upon the length of delay that occurred on your Aeromexico flight, you can go for the following option.

  • Delay for 2 hours or more

If the flight has been delayed for two hours or more, and if you prefer not to wait, the Aeromexico allows you to reschedule your flight to a later one, provided the rebook has to be for the same destination.

  • Delay for 5 hours or more

If the flight has been delayed for 5 or more hours, and if you don’t prefer to wait for the next available flight, you can simply cancel your flight and avail a full refund of the ticket fare. No Aeromexico cancellation fee would be applicable in such circumstances.

The above-mentioned guide works the same way in case you want to make changes to the existing Aeromexico flight.

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