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How to Contact Real Person of American Airlines Customer Service

If you want to contact American Airlines Customer Service, you can call them at 833-213-8767 or 800-433-7300 Toll-Free. You will be put in touch with a support representative. In addition, there are several other ways to contact the support team.

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How do I get a human at American Airlines Customer Service By phone

After you place your call, the automated system guides you through a series of questions to direct you to the correct topic.

To contact a live person at American Airlines, the airline has introduced various toll-free numbers. These numbers include:

  • Within US and Canada: 833-213-8767
  • Africa: For South Africa: 011-844-6067, For Morocco: 0520-001-375
  • Asia/ South Pacific: For India: 0124-417-6700/ 0124-601-4200, For China: 400-818-7333, For Japan: 03-4333-7675
  • Besides, for other locations in the Middle East, Europe, Central America, and the Caribbean, one can visit the AA official website and seek the required information.
  • After finding the toll-free number, the traveler can dial the same.
  • Here, they can pick the required option to seek assistance.
  • Then, when the representative is assigned the traveler can manage their trip accordingly.

American Airlines Customer Service Options

Language Phone Hours (CT)
Main Hotline English 833-213-8767 or 800-433-7300 24 hours
Spanish 800-633-3711 24 hours
French 800-756-8613 7 a.m. – 6 p.m.
Portuguese 866-824-8717 6 a.m. – 7 p.m.
Creole 800-833-5767 7 a.m. – 4 p.m.
Japanese 800-237-0027 24 hours
Mandarin Chinese 800-492-8095 24 hours
Hearing & speech impaired Dial 711 to be connected through the National Relay Service 24 hours

In order to get through to a live person, press 0 at every prompt. Then, you’ll be given the option to press 3 to remain on hold or press 1 to receive a call-back.

AA Ticket Refunds
Phone: 1-918-254-3777

American Airlines Passenger Refunds
P.O. Box 200025
El Paso, Texas 88520-9905

Delayed Baggage
Phone: 1-800-535-5225
To check your bag status online click here
Baggage Customer Service

Phone: 1-800-535-5225 (US) or 1-800-866-4010
Phone: 1-972-425-5240 (international)
AAdvantage Customer Service
Phone: 1-800-882-8880 (U.S. or Canada)
Phone: 1-817-799-2500 (international)
Fax: 1-817-963-7882

Things can customer service help with?

You can call for all sorts of airline services, including reservations, ticket changes or cancellations, delayed or canceled flights, receipts, baggage questions, special assistance or any other current travel questions.

Didn’t get the answer you’re looking for?

You can call back and speak to another agent who may have more experience or training. Or, you can ask to talk with a supervisor.

Connect with American Airlines Customer Service By app

You can also contact customer service directly through the American Airlines app. However, you must be a member to use this new feature. Download the app and log in to your account. Tap the chat bubble icon on the home screen to connect directly to a customer service team member. There is also a 24/7 virtual help tool within the app.

Can I chat with American Airlines?

Yes, you can chat with American airlines customer service if you are a member of the AAdvantage program. A portal was launched through the latest version of the American Airlines app to allow for 24/7 virtual assistance. This is a new feature that helps you to get help quickly. #references

Can one text American Airlines for assistance?

For travelers who want to know if American Airlines offers other services aside from American airlines Live Chat Support, the travelers will be happy to know that the airline has even introduced a text service where one can send a text message to the airline on the official number and seek prompt help for the American Airlines booking.

To get help, you can contact us at any time from your mobile phone by sending a text message with the word “HELP” to FLYAA (35922).

Why Do People Call American Airlines Customer Support?

  • Making reservations for flights or other travel, such as vacation packages or cruises
  • Changing or canceling flights
  • Flight rebooking after a delay or cancellation
  • Asking for refunds or ticket credits
  • Questions about AAdvantage loyalty memberships and points
  • Questions about lounge access
  • Filing complaints or compliments about AA employees
  • Inquiring about lost or delayed baggage
  • Coordinating assistance for children traveling alone or passengers with disabilities
  • Questions about travel advisories
  • Technical support for using the website

What Can’t Be Resolved With a Call to American Airlines Customer Service?

There are some issues that are difficult or impossible to resolve over the phone with American Airlines. These include:

  • Passport and visa issues: It is up to you to determine whether your passport is valid, whether you have the appropriate visas for your trip, and whether additional documentation will be required.
  • Items lost in airports and security checkpoints: If you lose an item before you enter the gate, you need to contact the airport or TSA to report a lost item.
  • In order to pay for a flight, you must provide a valid payment method. If the payment isn’t working, contact your bank for further assistance.
  • Issues with American Airlines Flight Partners: If you book your fare through American Airlines but your flight is on one of AA’s flight-sharing partners, you may need to call that airline to resolve some issues.

American Airlines Head Office

4333 Amon Carter Blvd.
Fort Worth, Texas 76155-2605
United States

Mailing Address
P.O. Box 619616
DFW Airport, TX 75261-9616
Main Phone 817-963-1234

AA Reservations Phone Number Africa

Country Phone Number
Benin 21-322-795 or 97-482-220
Ghana* 00233-302-782054 or 00233-302-776724
Morocco 0520-001-375
South Africa* 011-844-6067
Togo* 228-913-40274

AA Reservations Phone Number Asia/South Pacific

Country / Region Phone Number
Australia 02-9101-1948
China 400-818-7333
Hong Kong 3057-9197
India 0124-601-4200 or 0124-417-6700
Indonesia -99013
Japan 03-4333-7675
Malaysia 03-2053-5120
New Zealand 09-308-4014
Philippines 02-8524-8625
Singapore 6349-8444
South Korea 02-3483-3909
Sri Lanka 072-098-7370
Taiwan 02-2563-1200
Thailand 02-634-1031 or 02-634-1032
Vietnam Hanoi: 24-3933-0330
Ho Chi Minh City: 28-3933-0330

 AA Reservations Phone Number Caribbean and Bermuda

Country Phone Number
Anguilla* 800-744-0006
Antigua* 800-744-0006
Aruba 297-582-2700
Bahamas* 800-433-7300
Barbados* 800-744-0006 or 246-428-4170
Bermuda* 800-744-0006
Bonaire* 297-582-2700
Cuba* 0800-22737
Curacao* 599-9-869-5707
Dominican Republic* Santo Domingo: 809-542-5151
Toll free: 1-809-200-5151
Grand Cayman* 800-744-0006
Grenada* 800-744-0006
Guadeloupe* 0821-980-008 ( Service 0,12€ / min + call charge) – English
0821-980-008 ( Service 0,12€ / min + prix appel) – French
Haiti* 509-2996-6000
Jamaica* 800-744-0006
Puerto Rico 800-981-4757
St. Kitts* 800-744-0006 or 869-465-2273
St. Lucia* 800-744-0006
St. Maarten* 1-721-545-2040
St. Vincent* 800-744-0006
Trinidad* 868-821-6000
Turks and Caicos* 800-744-0006

 AA Reservations Phone Number Europe and Russia

Country Phone Number
Austria 01-360-277-3960
Belgium 070-300-300 (0.15 EUR/minute from landlines)
Croatia 020-898045
Czech Republic 225-376-447
Denmark 82-33-28-95
Finland 09-8171-0443
France 0821-980-999 ( Service 0,12 EUR / min + call charge)
Germany 069-2999-3234
Greece 21-1181-3884
Hungary 1-429-2346 (calling from Budapest)
Iceland 800-4185 (toll free number)
Ireland 0818-710-299 (0.08 EUR/minute from landlines)
Italy 02-3859-1485
Netherlands 0900-040-1666 (1 € per call, plus standard call charge)
Norway 815-62-022
Poland 22-584-42-92
Portugal 808-20-09-58
Russia 499-403-9507
Spain 912-158-999,
902-054-654 (0,08 EUR/minute from landlines)
Sweden 0771-200-666
Switzerland 0848-289-289 (0.08 CHF/minute from landlines)
Turkey 0212-251-1315
United Kingdom 0207-660-2300 or
0844-369-9899 (0,05 GBP/Minute plus phone company’s access charges)

 AA Reservations Phone Number Mexico, Central and South America

Country Phone Number
Argentina* Buenos Aires: 4318-1111
Toll free: 0-800-444-84253
Belize* 223-2522
Bolivia* 800-100-541
Brazil* 11-3004-5000
Chile* 2-2938-1417
Colombia* Bogota: 508-5968
Outside of Bogota: 01-800-9171-045
Costa Rica* 4020-1217
Ecuador* Guayaquil: 04-259-8800
Quito: 02-500-4080
El Salvador* 2298-0777
Guatemala* 2278-7000
Guyana 231-1027
Honduras 800-2791-9363
Mexico* Mexico City: 55-5209-1400
Toll free: 800-904-6000
Nicaragua* 7877-7920
Panama* 269-6022
Paraguay* 009-800-542-0003
Peru* Lima: 211-7000
Toll free: 0-800-40350
Uruguay* 000-4019-0834
Venezuela* 212-720-1185
Toll Free: 0-800-136-2334

 AA Reservations Phone Number Middle East

Country Phone Number
Bahrain -4043
Israel 03-7219-497
Kuwait 2202-2806
Oman 800-74562
Qatar 00800-100-669
Saudi Arabia 800-850-0685
(Etihad Atheeb/GO Telecom fixed lines, Mobily & Zain mobile networks)
(Saudi Telecom Company fixed and mobile networks)
United Arab Emirates 800-03305924

The American airline’s official site and other contact pages You can also access American Airlines official Website from or

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